Privacy Policy – Alamaya Adventures Ltd
At Alamaya Adventure, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect personal information in accordance with applicable laws and industry best practices.
1. Information We Collect
We may collect both personal and non-personal information from our customers and website visitors. This includes:
- Personal Information: Name, contact details, passport information, travel preferences, and payment details, which are necessary for booking and service fulfillment.
- Non-Personal Information: Data related to website usage, including analytics and browsing behavior, to help us improve user experience.
2. Use of Information
The information we collect is used to:
- Process tour and travel bookings.
- Manage payments securely.
- Provide customer support and respond to inquiries.
- Send promotional communications, newsletters, and special offers (with the option to opt out).
- Enhance and optimize our services based on user preferences and feedback.
3. Information Sharing
To facilitate seamless travel experiences, we may share relevant personal information with:
- Third-party service providers, such as airlines, hotels, and tour operators, for booking and service coordination.
- Government authorities, when legally required for compliance with regulations.
We do not sell or rent personal information to third parties for marketing purposes.
4. Data Security
We implement strict security measures to protect personal information from unauthorized access, loss, or misuse. Our security protocols include:
- Data encryption for sensitive information.
- Firewall protection and access controls.
- Regular monitoring and updates to enhance cybersecurity.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website performance, and measure the effectiveness of marketing campaigns. Users have the option to manage or disable cookies through their browser settings.
6. Third-Party Links
Our website may contain links to external sites. Alamaya Adventures is not responsible for the privacy policies or content of third-party websites. We encourage users to review the privacy policies of any external sites before sharing personal information.
7. Policy Updates
Alamaya Adventures reserves the right to update this Privacy Policy periodically. Any significant changes will be posted on our website, and users will be notified where applicable.
8. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: info@alamayaadventures
📞 Phone: +254790 803 673
🌍 Website Form: Talk to Us